Frequently Asked Questions

Account Related FAQs

Registering on the LifeGene platform is simple and secure. Follow these steps:

  • Fill out the online registration form with basic details like email address, mobile number, name etc.

  • After submitting the form, you’ll receive a One-Time Password (OTP) on your registered mobile number for verification.

  • Enter the OTP to complete your registration and activate your account.

 

This process ensures that only verified medical professionals join the platform, keeping your information safe and your experience seamless.

Logging in is quick and secure:

  • Enter your registered mobile number on the login page.

  • You’ll instantly receive an OTP on your mobile.

  • Enter the OTP to access your account.

This two-step verification keeps your account secure and ensures only authorized users can log in.

If you need further assistance, please contact our support team.

General FAQs

Membership to LifeGene Connect Community is free; on the contrary, we will honor you with industry best incentive for your valuable opinion and insights in our Clinical Research.

As per your personal information, we will provide you with access to the most relevant Clinical Research. The details will be used to provide CME Programs and Blogs on the latest healthcare topics as per your area of expertise and interest.

You will become a part of an extensive professional network of doctors.

You will start receiving surveys on the latest healthcare research topics and get paid for your participation upon successful completion.

You will receive blogs on current research and avail CME programs.

Primarily we will contact you through email; however, if you may prefer, we can also contact you via phone or postal cards for research study purposes only.

Your personal information will remain secure and anonymous of your research study participation.

Membership is for a lifetime, and you would be having unlimited access to our continuing healthcare knowledge enhancement activities.